Personalized Bow Tie Cat Collars
We offer FREE WORLDWIDE SHIPPING. Our goal is to give you the best shipping options no matter where you live. Every day, we deliver to hundreds of customers all over the world, ensuring that we provide the highest level of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. Our goal is to strive for shipment within 24 hours and delivery within 1-2 weeks.
*Estimated Shipping Time
5 - 20 Business days
5 - 20 Business days
Australia, New Zealand
10 - 30 Business days
Mexico, Central America, South America, others
15 - 30 Business days
* This does not include 1 - 3 days processing. ePacket speeds up the shipping of international orders by 5 - 10 business days on average.
Processing time: Order verification, quality check and packaging.
All orders are sent to the warehouse for dispatch within 24 hours of the order being placed. The warehouse and the shipping carrier process the orders. This usually takes 1 - 3 days.
Please note that all these times are business days, not natural days.
Delays can happen, but the delivery times above are the norm.
MEOW! We want you to be happy with your purchase from Kawaii Kitty. We understand that there are risks and uncertainties involved in shopping online, so we will gladly accept refunds and exchanges on our products. All we ask is that returned items must be unused, unwashed, and returned with its original packaging. Shipping costs are non-refundable and you are responsible for return shipping costs, unless we made a mistake with your order or there is a defect in the product.
Most of our items are eligible for our 30-day refund policy. If your product is faulty or damaged, you can send it back to us for a refund or item exchange within 30 days of receiving it. Please note, there is no reimbursement for return shipping.
Please email: team@KawaiiKitty.co with your refund claim.
* To be eligible for a return, your item must be unused and in the same condition you received it. * It must also be in the original packaging.
* To complete your return, we require a receipt or proof of purchase.
* To be eligible, the item must be faulty or damaged. We do not accept refunds if you change your mind.
* Sale items are not eligible for refunds. If an item is discounted, it can not be refunded.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Downloadable software products
* Some health and personal care items
* Book with obvious signs of use
* CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable):
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at team@Kawaiikitty.co.
Sale items (if applicable):
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable):
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Is your cat a pure and elegant Feline? Now you can make your cat happy with these super classy, personalized bow ties! Featuring a very comfy closure, you will easily snap it on your cat and make him or her forever elegant.
This collar comes with a special personalization offer: We will engrave the name of your cat and your phone number in the heart included in the collar. For this just follow the instructions below